SMS COMMUNICATION POLICY
Last Updated: 12/4/2025
This SMS Communication Policy explains how YourHomeYourTerms.com uses text messaging (SMS and MMS) to communicate with individuals who voluntarily provide their mobile phone numbers.
By providing your mobile number through any of our forms, communication channels, or in person, you consent to receive text messages from:
YourHomeYourTerms.com
Messages may be sent by:
• Charles Bianco
• YourHomeYourTerms.com AI Digital Assistant
• Staff or systems used by our real estate, loan, or customer support teams
1. How You Opt In
You may opt in to receive SMS messages from us by:
• Submitting any form on YourHomeYourTerms.com
• Signing up through Facebook, Instagram, TikTok, YouTube, Google, or any digital ad form
• Scanning a QR code connected to one of our programs or landing pages
• Texting our phone number (516-444-5341)
• Calling us and verbally providing your mobile number for follow up
• Providing your number at an event, open house, seminar, or meeting
• Interacting with our AI digital assistant on our website
• Sending us your contact information by email or direct message with a request for communication
Your opt in confirms that you authorize us to send SMS and automated text messages related to your inquiry or ongoing services.
2. Types of Messages You May Receive
Message content may include:
• Responses to your questions
• Real estate information and updates
• Home loan information and updates
• Property tax grievance information
• Scheduling confirmations and reminders
• Appointment availability notifications
• Program details and instructions
• Follow up messages after inquiries
• Links to guides, videos, and educational resources
• Service related notices
• AI generated replies when interacting with our digital assistant
We will not send unrelated marketing messages without your consent.
3. Message Frequency
Message frequency varies based on your inquiry, interaction, or ongoing service needs. Examples:
• A request for information may generate a series of follow up replies
• Active buyer or seller clients may receive more frequent communication
• Appointment confirmations may generate several automated reminders
• AI assistant conversations may include multiple back and forth messages
You may opt out at any time by replying STOP.
4. Automated and AI Assisted Messaging
Some messages may be sent using:
• Automated messaging systems
• Drip follow up systems
• Scheduling tools
• Our AI digital assistant
Automated systems are used to respond promptly and consistently to your requests. Automated messaging is never used to make legal, financial, or binding decisions.
5. How to Opt Out
You may opt out of SMS messages at any time by replying:
STOP
Once you opt out, you will no longer receive general or marketing text messages. You may still receive necessary transactional or legally required messages such as written disclosures if mandated by law.
If you want to resume messaging after opting out, text:
START
6. How to Request Help
At any time, you may reply:
HELP
You will receive a message with assistance information, including support contact details.
You may also contact us directly at:
Email: charles@yourhomeyourterms.com
Phone: 516-444-5341
7. Message and Data Rates
Message and data rates may apply depending on your mobile carrier. Check your carrier plan for details.
YourHomeYourTerms.com is not responsible for any charges applied by your mobile carrier.
8. Privacy and Security
We take privacy seriously. Your mobile number:
• Is stored securely
• Is never sold
• Is never shared with unrelated third party marketers
• Is used only for communication related to your inquiry or services
See our full Privacy Policy for more detailed information.
9. Carriers and Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery may depend on:
• Carrier network availability
• Device compatibility
• System traffic
• User blocking settings
10. Eligibility
By opting in to SMS messages, you confirm that:
• You are the owner or primary user of the mobile number provided
• You are at least 18 years old
• You understand that messaging is not required to receive services from YourHomeYourTerms.com
11. Changes to SMS Policy
We may update this SMS Communication Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our services after changes are posted means you accept the updated policy.
12. Contact Information
For questions or concerns about our SMS Policy, contact:
YourHomeYourTerms.com
Attn: SMS Compliance
Email: charles@yourhomeyourterms.com
Phone: 516-444-5341
Website: www.YourHomeYourTerms.com